{
\def\sym#1{\ifmmode^{#1}\else\(^{#1}\)\fi}
\begin{tabular}{l*{9}{c}}
\hline\hline
                &Business Days         &Business Days         &Business Days         &Replied in time         &Replied in time         &Replied in time         &Complete answer         &Complete answer         &Complete answer         \\
\hline
\vspace{-6mm}   &                  &                  &                  &                  &                  &                  &                  &                  &                  \\
[1em]
Treatment       &   -1.158         &    1.230         &    1.559         &   -0.046         &   -0.024         &   -0.052         &   -0.062         &   -0.043         &   -0.045         \\
                &  (3.871)         &  (1.327)         &  (1.066)         &  (0.094)         &  (0.043)         &  (0.055)         &  (0.053)         &  (0.026)         &  (0.039)         \\
[1em]
Average \% of expired requests on a date before the intervention&                  &    0.263\sym{*}  &    0.280\sym{*}  &                  &   -0.022\sym{***}&   -0.022\sym{***}&                  &   -0.011\sym{*}  &   -0.012\sym{*}  \\
                &                  &  (0.150)         &  (0.166)         &                  &  (0.003)         &  (0.003)         &                  &  (0.006)         &  (0.007)         \\
[1em]
Average \% of pending requests on a date before the intervention&                  &   -0.008         &    0.012         &                  &    0.000         &    0.000         &                  &    0.000         &   -0.000         \\
                &                  &  (0.047)         &  (0.035)         &                  &  (0.001)         &  (0.001)         &                  &  (0.001)         &  (0.001)         \\
[1em]
Lawyer/firm/journalist/political actor&                  &                  &    2.214         &                  &                  &   -0.046         &                  &                  &   -0.013         \\
                &                  &                  &  (2.364)         &                  &                  &  (0.059)         &                  &                  &  (0.032)         \\
[1em]
NGOs and Other institutions&                  &                  &   -0.690         &                  &                  &   -0.000         &                  &                  &   -0.070         \\
                &                  &                  &  (1.973)         &                  &                  &  (0.062)         &                  &                  &  (0.049)         \\
[1em]
Same person: twice&                  &                  &    0.954         &                  &                  &   -0.025         &                  &                  &    0.009         \\
                &                  &                  &  (0.709)         &                  &                  &  (0.033)         &                  &                  &  (0.014)         \\
[1em]
Same person: three times&                  &                  &    1.928         &                  &                  &   -0.033         &                  &                  &   -0.039         \\
                &                  &                  &  (1.530)         &                  &                  &  (0.041)         &                  &                  &  (0.024)         \\
[1em]
Same person: 4 to 10 times&                  &                  &    2.329\sym{**} &                  &                  &   -0.051         &                  &                  &   -0.002         \\
                &                  &                  &  (1.102)         &                  &                  &  (0.041)         &                  &                  &  (0.017)         \\
[1em]
Same person: 11 to 20 times&                  &                  &    2.770\sym{***}&                  &                  &   -0.032         &                  &                  &   -0.019         \\
                &                  &                  &  (0.807)         &                  &                  &  (0.028)         &                  &                  &  (0.027)         \\
[1em]
Same person: $ > $ 20 times&                  &                  &    3.319\sym{***}&                  &                  &   -0.105\sym{***}&                  &                  &   -0.055\sym{**} \\
                &                  &                  &  (0.960)         &                  &                  &  (0.030)         &                  &                  &  (0.024)         \\
[1em]
Constant        &   18.306\sym{***}&   18.680\sym{***}&   22.524\sym{***}&    0.756\sym{***}&    0.855\sym{***}&    0.845\sym{***}&    0.932\sym{***}&    0.995\sym{***}&    1.088\sym{***}\\
                &  (1.765)         &  (2.795)         &  (4.671)         &  (0.044)         &  (0.062)         &  (0.177)         &  (0.020)         &  (0.048)         &  (0.053)         \\
\hline
\addlinespace[3pt]Observations&    2,619         &    2,619         &    2,619         &    2,712         &    2,712         &    2,712         &    2,712         &    2,712         &    2,712         \\
\addlinespace[3pt]R-squared&    0.002         &    0.148         &    0.233         &    0.003         &    0.154         &    0.195         &    0.011         &    0.126         &    0.181         \\
\hline\hline
\multicolumn{10}{l}{\footnotesize  {\begin{minipage}{1.53\textwidth} \small   \vspace{0.2cm}  \textit{Notes:} * p $ < $ 0.10, ** p $ < $ 0.05, *** p $ < $ 0.01. Standard errors clustered by agency are shown in parentheses. The dependent variable in the first three columns is the winsorized number of business days agencies took to respond (winsorized the 5\% highest values) and it only considers closed requests by November 27, 2019. Control variables in columns [2], [5], and [8] include: month in which the agency received the request, the total number of requests received by the agency before the intervention (Jan 1, 2017 until Sept. 5, 2018), the average percentage of pending requests (not past the deadline - Mean of Pending Pre) before the intervention, and the average percentage of late requests prior to the intervention (Mean of Backlog Pre). In addition to those, columns [3], [6], and [9] include type of requester, serial requesters, topic of the request, total number of requests received by the agency on the date request $ i $  arrived, and the ministry of the agency.     \end{minipage}  } }\\
\end{tabular}
}
